Terms of Service

Our Privacy Policy was last updated on January 18, 2024

Agreement of Terms



No Refunds


By hiring me to perform any web development services, you understand and agree to the following:


I offer non-tangible irrevocable goods and services. Once payment is made, or the product is sent or service has been rendered, refunds are not issued. If something is not right I will fix it, but I can not get back the time invested into your project.


I do not negotiate pricing. Once you agree to the terms we have defined, either over email or a formal contract, you have committed to the services I have provided at the rate agreed upon.

Commitment


I commit to a price and timeline and expect you to do the same. You agree to work with me to provide the needed content and or feedback needed for me to be able to meet the timeline we discussed.


I will not commit to working on a project that I am not confident that I can complete. There are occasions where once I get into source code, I find that I am not the right fit to for the job. In these cases, I will contact you to discuss mutually terminating the project. If any pre-payment has been made and no work is delivered, I will return the funds.

Payment for Services


If you have not hired me on retainer for weekly services, you understand you be billed at an hourly rate for any consulting (over email) or requests for any changes to your website.

Payments & Billing


I will provide a flat project rate when choosing a service or package that has a flat project rate as an option.


Any additions during the project will be quoted and need written approval (email) to move forward.


I accept payment by credit card, bank transfer, Venmo, or PayPal.

I make every effort to deliver quality work as quickly as I can. In turn, I expect the following courtesies from you to:


  • Answer my questions and provide needed content & graphics in a reasonable timeframe to keep the project moving forward.


  • Make it a priority to review the work I have completed when delivered to you for approval so we can complete the job.


Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


©coachingwithcatelyn

All rights reserved